Monk House Design offers a premium domestic shipping option via Courier Service.
A flat rate of $5 applies to Premium Delivery - items can be expected within 2-5 business days.
If you are within a metropolitan area, your order will be received within an express window timeline. In the event that there is a delay with your order, you will be notified by email.
We cannot deliver to PO box numbers.
Please provide a daytime delivery address as your package will be delivered from Monday to Friday between the hours of 8am - 6pm.
Monk House Design offers a premium International shipping option via Australia Post Air Mail.
A flat rate of $15 applies to International Orders - items can be expected within 7-14 business days.
Customers shopping from New Zealand - Express delivery via Australia Post can be expected within 3-5 business days.
To ensure the utmost care with special and fragile items, a $20 flat rate applies to Ceramic’s which accommodates the appropriate packaging and handling.
The purchase of Ceramics items can only be shipped within Australia & NZ at the present.
If you require specialty or urgent shipping, this can be arranged by emailing firstname.lastname@example.org Additional charges may apply.
Insurance is the responsibility of the purchaser. Please advise us if you require insurance and we will arrange it for you. Extra costs will be incurred.
All care is taken to promptly deliver your order, however, Monk House Design takes no responsibility for delays in postage out of our control, if insufficient delivery information is provided or if an item is stolen on the delivery premises.
For international orders, Monk House Design cannot anticipate and will not be responsible for taxes applied by overseas customs houses. All taxes and duties for international shipments are the responsibility of the customer.